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You must take full care to ensure the goods are not damaged in the meantime or in transit otherwise this may preclude you from obtaining a refund. Compatibility of these types of product can be established/confirmed before purchase. A customer does not need to remove a product from heavily sealed packaging to see if the product is fit for their purpose or it is compatible for their own or third parties use. Unsealed products such as computer software, computer hardware, computer flash memory, memory cards etc. If non/all of the above are not met by the customer, we reserve the right to issue a 15% restocking fee of the original purchase price paid by the customer. The product is returned with its original receipt/invoice You must take reasonable care of the goods and return them in their original and undamaged condition The goods must be returned with all packaging All returns are subject to the following conditions, except where the goods are faulty or incorrectly described on this website. If you exercise your right to cancel your order after the goods have been despatched, you will be responsible for returning the goods to us at your own cost and we strongly recommend you use an insured delivery method such as Royal Mail Special Delivery/ Royal Mail Recorded Delivery.
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You must put this in writing to us by email, by using the contact us link located within your account. You have the right to cancel your order prior to despatch and anytime up to 7 days after receipt of the goods.
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Terms and conditions of the sale Cancelling your order / Changing your mind